Issuance of Requested Documents (CTC and Photocopy of Documents)
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Office or Division: |
Records Unit |
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Classification: |
Simple |
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Type of Transaction: |
G2C – Government to Civilian |
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Who may avail: |
General Public |
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CHECKLIST OF REQUIREMENTS |
WHERE TO SECURE |
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• Request Letter, Valid ID (1 original and 1 photocopy, Authorization Letter |
Requesting Party |
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CLIENT STEPS |
AGENCY ACTION |
FEES TO BE PAID |
SUBSTANTIVE COMPLIANCE COST |
PROCESSING TIME |
REQUIRED NO. OF SIGNATURES |
PERSON RESPONSIBLE |
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1. Submit the request letter with valid ID or authorization letter of the owner of the document |
1. Receive the letter and search the requested document |
None |
None |
10 minutes |
1 |
Administrative Staff (Records Unit) / Records Officer |
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2. Receive the requested document |
2. Prepare, print, or photocopy the requested document |
None |
None |
10 minutes |
None |
Administrative Staff (Records Unit) / Records Officer |
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2.1 Once the document is obtained, Records Officer will review and verify the document and certify true copy |
None |
None |
10 minutes |
1 |
Records Officer and/or Administrative Officer V |
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3.Receive the requested document |
3. Release the document to the client |
None |
None |
5 minutes |
None |
Administrative Staff (Records Unit) / Records Officer |
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Total: |
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35minutes |
2 |
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