(Adopted from Performance Pledge provided in CSC Citizen's Charter)
The DepEd Division of Mabalacat City is committed to ensuring the efficient delivery of basic education services to all learners and stakeholders. The Officials and Members of SDO Mabalacat City shall dedicate themselves to:
Serve efficiently and with courtesy;
Ensure strict compliance to service standards;
Respond to stakeholders’ service concerns as soon as humanely possible;
Value every citizen’s needs and opinions;
Empower the public with access to information on our policies, programs and services
